Our Covid-19 Measures

Dear visitor,

The Kiklamino Sunset Suites Hotel in Santorini continues to operate. We are here to provide you with excellent accommodation experiences. We consider it important to contact you with the measures we take to ensure the health and safety of our facilities. Our teams strictly clean all the accommodation areas, carefully following the cleaning, hygiene and disinfection protocols. These protocols include:

Regular training of our employees on hygiene issues.

Clearly established cleaning and disinfection cycles everywhere.

Apparent placement of hand disinfection devices.

Frequent cleaning and washing of crowded places and surfaces of frequent touch.

Immediate response to emergency cleaning.

Taking into account the current concerns about the new coronid (covid19), we have established rules of stay so that together with the appropriate hygiene protocols and operating procedures, the well-being of our visitors during their stay with us is ensured. These rules of stay include:

Approaching any interior service area (reception) we recommend our guests to keep a distance of one and a half (1.5) meters from the next in order of priority.

We provide our guests with antiseptic in all the internal common areas of the hotel.

We recommend our visitors when entering and exiting our accommodation to use the special hand sanitizer that is placed for this purpose in our common area.

For the reception service of our guests, we have set a new procedure for using email (oia.kiklamino@gmail.com) for any request / need

To avoid any health problems from goods and / or services of third parties consumed inside the hotel, we do not allow external food delivery services (delivery).

We encourage our visitors to contact any member of our team for suggestions and / or comments that will improve our operation.

As part of the emergency measures to disinfect the rooms between the residences are defined hours check in 15:00 and check out 11:00. The schedule will be strictly adhered to.

Our goal is to provide high quality personalized services. All members of our teams are enthusiastic professionals, at the disposal of our guests, respond immediately and effectively to their requests.

For our employees who work, our company has taken the following measures:

Restrictions are being put in place for a reduced number of people in their workplace.

We provided all the provided protective equipment as a precaution.

We continue to take measures to continuously disinfect work surfaces, as well as public and private spaces.

We have taken measures to limit social gatherings of staff and maintain a safe distance between employees (1.5+ meters).

As part of our commitment to the health and well-being of our visitors, employees and society, we are closely monitoring developments regarding the new coronid (covid19) with regular updates and guidance from the National Public Health Organization (EOD). .Y.) And the Ministry of Health, as well as by additional governmental and European organizations. Based on the guidance we have received and the general state of our readiness, we are confident that our facilities and services are still safe and our teams ready to serve our guests.

 

We appreciate every visitor who honors us with his presence at our destination.

 

Yours sincerely

Kiklamino Sunset Suites